Loyalty Spectrum

Place your customer engagement at the forefront, helping business navigate the landscape of customer loyalty with precision and effectiveness.

Our Solution

A comprehensive solution that segments customers across the loyalty spectrum and provides a loyalty degree and index for each Customer. This will be used to Attract and retain customers with the power of loyalty segmentation.

How can we help?

Customer Retention: Loyalty Spectrum is a powerful tool for fostering customer retention by rewarding and recognizing loyal patrons.

Increased Customer Lifetime Value: By strategically managing and enhancing customer loyalty.
Data-Driven Decision Making: The platform’s robust analytics and reporting capabilities empower businesses to make informed decisions.

Competitive Advantage: Stand out in the market by offering a personalized and rewarding experience.

01.

Value Satisfaction :

Measure Customer Purchase History, Value Growth, Overall Satisfaction, No of Products in Active Use.
The Model also identifies customers who have loyalty based on positive Satisfactions and promoters.

02.

Active Engagement :

Measure Channels Engagement, Loyalty Program effectiveness, Ad Click Rate, Product Enquiry Rate.
It also serves in Survey Response Rate, Loyalty Point Burn Rate, Loyalty Point Earn Rate.

03.

Emotional Connection :

Improve and regain Customer Trust, Brand Advocate, Optional Personal Data Shared, Consent to Receive Ads.
It’s also used for Purchase Diversity, Contracted vs Non-Contracted Services Ratio.

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